Office automation
AI agents that get office work done
Inbox, receipts, reports, tickets: we automate the cases that tie up your teams every day – with language models that understand unstructured input and workflows that act in your systems. The AI prepares, the human approves.
What we automate
Eight cases that almost always pay off
High volume, clear rules, unstructured input: these are the candidates where AI agents have the biggest leverage.
Sort and answer the inbox
Recognise the request, assign it, draft the reply.
Check invoices and delivery notes
Extract, match against the order, release for booking.
Read contracts and forms
Capture deadlines, conditions and mandatory details in structured form.
Create quotes and reports
Drafts from ERP, CRM and project data in your templates.
Assign and answer tickets
Complete standard requests in IT, HR and service automatically.
Maintain master data
Apply changes from e-mails and forms to ERP and CRM.
Turn meetings into tasks
Derive minutes, decisions and to-dos from Teams meetings.
Document compliance checks
Execute checks and log them in an audit-proof way.
Principle: every case gets a defined approval point. What the AI prepares is checked by a human – every case at first, later by sampling. Every decision remains traceable with input, reasoning and result.
How it works
Capture, understand, decide, execute
Four steps that transfer to any case – from the inbox to the compliance check.
- 01
Capture
E-mails, documents, forms and system data
- 02
Understand
Language models classify, extract and draft
- 03
Decide
Rules and approvals – the human stays in the loop
- 04
Execute
Booking, reply, ticket or update in ERP, CRM and Microsoft 365
Tools
Microsoft 365 Copilot and the right automation platforms
We work with what is already in place in your company – and add what is missing.
Microsoft 365 Copilot & Copilot Studio
The assistant in Outlook, Teams, Word and Excel – extended with your own agents, prompts and data sources from SharePoint, Dynamics 365 and Fabric.
Power Automate & Power Platform
Workflows in the Microsoft ecosystem: approvals, Dataverse, Dynamics 365 and Azure OpenAI – without media breaks.
n8n
Open workflow automation with hundreds of integrations – ideal when systems outside Microsoft are involved or operation should be local.
Langdock & local models
AI workplace and agents with data residency in Europe or in your infrastructure – optionally with locally hosted models.
Guardrails
Automation you can trust
Four commitments that apply in every project.
Human in the loop
Defined approval points per case, sampling in regular operation, can be switched off at any time.
Data sovereignty
Processing in your Microsoft tenant, in Swiss data centres or locally – you decide.
Traceability
Every decision logged with input, reasoning and result – audit-proof.
Measurable value
Lead time, error rate and effort per case measured before and after.
For whom
From SMEs to public administration
The cases are similar – the systems and regulations are not. We know both.
SMEs
Fast relief for small teams – inbox, receipts, quotes; start in weeks, not months.
Manufacturing industry
Order processing, delivery notes, complaints and service requests – connected to MES and smart factory.
Financial services
Document checks, customer correspondence and compliance evidence with a complete log.
Public administration
Classify and prepare applications, forms and enquiries – with data residency in Switzerland.
Which case should run first?
In a 30-minute conversation we find the process with the biggest leverage – and sketch the pilot.